RPA - Healthcare

Case Study
RPA Healthcare

Client

IGS was asked by a Healthcare giant in the USA to provide testing solutions for RPM products implemented in the US Public & Private sectors with Quality Control & Quality Assurance, Medical Devices Integration Testing, Telehealth Mobile Apps Testing, Remote Patient Monitoring Testing.

Problem Statement

Develop a Robust Testing Framework for:

  • Efficient and Accurate validation of report data
  • Secure & Successful sharing of PII with customers
  • Highly time consuming process
  • Resource intensive process, thus increasing operational cost

Solution

1

Use RPA to build and deploy Report Validation Bots

2

Dedicated & Secure QA environment

3

Develop, train and test Bots for accuracy & data integrity

4

Audit and record all levels of activities for transparency & traceability

Outcome

Reports Validation Bots drastically reduce the time required for data validation, allowing the client to process reports more efficiently

Automation helped reduce manual efforts leading to cost savings and enabling employees to focus on more strategic tasks

Scrambled data in the QA environment, maintained the confidentiality of customer information and stayed compliant with data protection regulations

Scalable Report Validation Bots to handle increasing report volumes as the business expands