Count in Quality & Scale Performance by Counting on IGS
Client Situation
Only FDA approved Clinical Trial and Remote Patient Monitoring company in the US were looking at a scalable and technically niche offshore Test house to build a log term offshore Test Centre of Excellence. The client was against time to migrate this from a prior Tier-2 company due to increased costs on non-tangential efforts such as Shifts, weekend work, etc. They were unable to spot a test house that had the skills for their product and operations. Realized to invest on building a team with a boutique partner.
IGS Solution
Using prior years of expertise, institutional knowledge, understanding of healthcare and business constraints, IGS Leadership built a robust TCoE setup strategy and executed the setup in under 2 Months.
Ensured the key resources with Tier-2 was safe guarded for surge kick-off by absorbing the initial costs as an investment, to showcase the commitment to build a long term partnership.
IGS today hosts a strong Knowledge base for the customer, and has selflessly derisked the Client's dependency, which is seen as a value of partnership.
Result and Benefit
A clear cut strategy helped the business define tangible goals, participate in planning, and support testing.
Advanced planning of the support models helped teams ramp up or ramp down according to the plan.
Detailed plans tied to budgets helped improve management's understanding of variances in schedules, cost and quality.
Reporting methods and Dashboards helped management make timely decisions by clearly articulating the progress, quality, and schedule risks.
Overall Strategy was executed with less than 5 % variance and at 15% reduced costs due to IGS Automation.